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Carrier’s Puron –
The
environmentally sound
refrigerant of the future.
Environmentally sound,
chlorine-free Puron® Refrigerant is
the refrigerant of the future. And it's no surprise that Carrier was the
only manufacturer to develop indoor cooling products using Puron Refrigerant. As companies worldwide race to upgrade to chlorine-free refrigerants, Carrier offers the
experience of having introduced the first air conditioners
with an alternative refrigerant in 1996 –
6 years before other manufacturers caught up.

RJ Murray teams up with Carrier
to help train future tech's for the industry.

Bill Taylor of RJ Murray arranged for a donation of new Carrier equipment to help the students at the HVAC lab. Jeff Rescott, is the instructor at the
F. Donald Myers Education Center in Saratoga Springs, which is operated by Washington-Saratoga-Warren-Hamilton-Essex County BOCES.

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Become a local "HVAC industry expert"
by taking advantage of free publicity through a press release.

A public relations announcement is issued to the media in order to make the public aware of new developments. Local newspapers, television and radio stations are always looking for the latest story. Send out a press release when there are new programs, discounts or products.

Take advantage of this FREE publicity for your business, be proactive and keep customers informed on the latest way they can save money on heating and cooling costs.

Standard Press Release format:
• Typed, double-spaced
• Your contact information in upper right hand corner
(Contact, company, address and phone number)
• Eye-catching headline, use bold type
• Limit to 1-2 pages
• Include: who, what, where, when, why and how

Remember you are not writing the article; you are presenting factual information to the media in hopes they will write about it.
Find your local media stations online, get their address and send
your press release.

It's that easy!


Back to the Basics of Customer Relationships
The odd thing about working in the home comfort industry is that you can never get too comfortable.

The extremes can go from a month that’s so busy that you wonder why you don’t have more trucks and more techs to meet the demand to a pace so slow you start counting the packs of sugar your employees use in their coffee. Yes, that’s the nature of a business that runs, dare I say it, “hot and cold.”

But I’m not telling you anything new, which is kind of the point.
The best advice is repeated advice, as you may recall from one of the oldest pieces of advice of all:
“There’s nothing new under the sun.” Click here for the full story.


Dealer Service Bulletins Click here.


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Please take our Customer Survey...
so we can better
serve you. It only takes a minute or two.
Click here.


Have a comment about RJ Murray?
We would like to hear about it.
At any time you can go directly to the "Contact/Locations" page of this site and send us an email with your concerns. We will do everything possible to address any concerns or questions you
may have. |
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Quick & Dirty Service Tips
Click here.

Quick & Dirty Service &
Application
Manuals
Click here.

Updated 04/23/12


Find the most commonly requested
Service Bulletins here. Updated 02/18/12
Click here.

Replacement hermetic compressor
warrantee information
Click here for full details



2011 Awards won by the RJ Murray Team
• Presidential Award Winning Territory Manager
• Alpine Challenge Top Distributors Award
and RJ Murray and Bill Taylor
were named the 2010 Tim
Neeley Service Excellence Award recipient – given to the top
Carrier Service Department in the United States.
Click here for full details

Payne Dry R-22 Available Now!
Click here for full details

New Service Guide... Duct Free Application Guide
Click here for full details

FYI – RJ Murray complete list of the Brands we carry.
Click here all details.

EPA final r22 (HCFC) ruling ...
Click here for full details

NEW PRODUCT for
LIGHT
COMMERCIAL VENDORS
A Control System designed specifically for the Light Commercial Market.
Click here for full details

EPA - Continuing the HCFC Phasedown
On December 23, 2008, EPA published two proposed rules that, working together, will restrict the availability and use of HCFCs (including R-22) starting in 2010. One proposal would allocate allowances to continue the Montreal Protocol phasedown of production and import of HCFCs. The other proposal would ban the sale or distribution (including import) of pre-charged air-conditioning and refrigeration products and components containing HCFC-22 or HCFC-142b.
Click here to for full details.


NEW PRODUCT for COMMERCIAL VENDORS
Carriers i -Vu Systems allows you to control your entire Carrier System from anywhere in the world via a web based interface. Call today for more info 518 690-4455.
Click here to view the demo.


Ervin’s Premier Partner Program
A revolutionary approach to equipment financing!
Click here for more information.

As our newest P3 partner, you and your dealers have access to a variety of programs and services designed to help you sell more equipment, in a shorter period of time, and at higher sales margins:

• Competitive, creative, and flexible commercial HVAC finance programs to complement your sales efforts!

• Dealer finance programs to help your commercial or residential dealers secure any equipment they need (excluding titled motor vehicles) to run their businesses more efficiently and effectively!

• ProPath sales training seminars to help your dealer sales forces grow bigger, better, and stronger!

• Enhanced services including personal dealer visits, trade show support, and finance program marketing assistance!



It's time to go GREEN and take the LEED®!
Not sure what GREEN is or how it all works, well, here is what you need to know.

What is LEED®?
The Leadership in Energy and Environmental Design (LEED) Green Building Rating System™ encourages and accelerates global adoption of sustainable green building and development practices through the creation and implementation of universally understood and accepted tools and performance criteria.

Check out the LEED website to see what the world is doing and
how it is going to effect you.

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Branch Locations
Latham
7 Northway Lane
Latham, NY 12110

518 690-4455
Fax: 518 690-4990
rmurray@rjmurray.com

Vermont
79 Holly Court
Williston, VT 05495

802 862 8608
vermont@rjmurray.com



Check out our NEW
website designed to help
your customer make
informed
decisions on
which heating, cooling,
other products they
should purchase.

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